5-Star Is Just The Beginning

Our Guest Services Team combines their passion for exceeding expectations, local market knowledge, next generation smart technology & LQAM standards to deliver a luxury experience like no other to our homeowners & their guests.


For 20+ years we have set the standard for guest experience in the top luxury hotels around the world. We don’t just adhere to the standards, we set them.


As your full-service home management partner we know the smallest details make the largest impact – our team is obsessed with exceeding perfect.


Wiped, scrubbed, vacuumed, dusted, disinfected, sanitized, polished, fluffed, and folded as only LQAM can. We leave it sparkling so you can enjoy it without worry.


We focus on the details to anticipate and exceed the needs of our homeowners, their property and guests.

Your Needs, Exceeded

From touchdown to departure our guest services team ensures your every need is met. We offer a comprehensive suite of bespoke services to complement your on-site experience. Here is a small sampling of the services we provide.

  • Airport Transfers
  • Spa Services
  • Grocery Delivery
  • Provisions
  • Ski Equipment (rental / storage)
  • Custom Day Trips
  • Pet Care
  • Child Care
  • Chef Services
  • Dining Reservations
  • so Much More

Contact Our Guest Services Team Today


Get Connected to your
Home in a Whole New Way.

Check the bedroom temperature from Rome or turn off the
lights in the den from the runway with HOME by LQAM our new
integrated homeowner management portal.

Take The Guesswork Out Of Maintenance

Our predictive maintenance architecture anticipates solutions before problems arise. From day one we create a customized health roadmap for your luxury home - providing greater transparency on future costs and timelines helping keep your home in perfect condition.

Below is a small selection of our maintenance services

  • Transparent Status Updates
  • Long-Range Forecasting
  • Whole Home Monitoring
  • Audio Visual Management
  • Scheduled Services
  • Appliance Health Reporting
  • Staffed Skilled Tradesman
  • Interior Linens & Softgoods
  • Smart Home Integration

Have A Problem? We Are Listening.

See something not quite right or looking to make an improvement in your home? Our digital enabled maintenance request portal makes getting things fixed as easy as a push of a button.